Safety & Security Advice

Casino Safety & Security Advice icon

The online casino industry is all about trust, as punters who register on casino sites need to leave personal and sensitive information, such as ID cards, debit card numbers, etc.

So it is only natural that when someone enters their card details to wonder whether they have done the right thing and whether their card is safe in the hands of the online casino.

Hackers and fraudulent sites are circulating all the time, and in case of fraud, it is almost impossible to catch the person who committed it, so punters rarely get their stolen money back. The list of criteria that an online casino needs to fulfil to be considered safe is a long one, and it does not just include the safety of personal information. See our list of Safe Online Gambling Sites that are fully licensed and trusted.

Players need to know whether the site’s software is 100% legit and whether they can rely on them. So, let’s take a closer look at the main steps you should make before you decide to register and leave personal information.

Check the License

This is the first piece of information you should seek whenever you are thinking about registering at any online casino. A valid license from a trusted Gaming Regulator is the first security measure that will give you comfort. There are many jurisdictional bodies in the world that hand out licenses, such as the Kahnawake Gaming Commission, Malta Gaming Authority, the Government of Gibraltar, Curacao, and see more online casino regulators here.

However, unforgettably not all online casino Regulators can be trusted, so it is always a good idea to only play at casinos with a licensee from a gaming regulator with an excellent reputation. To make sure the casinos have fair odds and are safe to play at, the best regulators give casinos a tuff set of rules and regulations that the online casinos must follow to keep the licensee.

After more than 20 years in the online gambling industry, reviewing and testing hundreds of casinos, we’ve found the most trusted licenses for Canadian players to be:

The information regarding the license is usually found right on the bottom of the online casino site, and you should make sure to check it before you leave your personal information there.

If there is nothing mentioned about any license, leave the site and never open it again, there are tons of other online casinos that are trusted that you would be able to join. See list of trusted money casinos Here

Random Number Generator

Random Number Generator icon

In a traditional live casino, the outcomes of roulette spins are determined by physical factors such as the spin of the wheel, the force used to drop the ball, and the ball’s movement before it settles on a number.

This make every spin unpredictable.

In online casinos, however, RNGs (Random Number Generators) take the place of physical mechanics in most video based casino games.

RNGs are sophisticated algorithms designed to ensure that every outcome is completely random, simulating the fairness and unpredictability that a physical casino offers. This technology is used in virtual roulette wheels, slot games, blackjack deals, and more in online games.

However, with the rise of live dealer games, players can now enjoy roulette, blackjack, and other games with real human dealers streamed in real time. These live dealer games use actual wheels, cards, or other physical elements rather than RNGs, combining the authenticity of a land-based casino with the convenience of online play.

Regardless of the type of game, choosing trusted online casinos is crucial. Reliable operators use certified RNGs and licensed live dealer providers to ensure fair play and maintain player trust.

Read more about Random Number Generators

Independent Software Audits

Icon representing Third-Party Auditors in online gaming. Features a magnifying glass inspecting a document with a checkmark, symbolizing verification, trust, and fairness in casino audits.

RNGs are not just present at the online casinos, and they need to be regularly checked by independent audits.

These audits make sure that everything in the online casino is in place. If the online casino does not have any information about an independent audit, it is not worth wasting your time and playing on it.

Usually, having an independent audit is one of the requirements that most jurisdictional bodies set for any online casino that applies for a license. Therefore, the most reliable and top-class online casinos are audited by eCOGRA. They are the number one independent online casino audit, so their logo should be present at almost all reputable online casinos worldwide.

eCOGRA is one of the leading testing agencies, and they specialize in certifying the online gaming systems of online casinos. Apart from ensuring that the RNGs are working smoothly and in order, they also put a lot of effort into making sure that the punter’s private information is kept safe and that the online casino transactions are fast and secure. All this ensures fair gaming for all players.

The eCOGRA logo can be found on the online casino homepage, but keep in mind that they are not the only reliable, independent audit company. The online casinos software is also checked by GLI (Gaming Laboratories International). They carry out regular checks on all wagers placed at online casinos to make sure payouts are safe, accurate, and fair. The online casino will also have information about the auditor’s certificates in PDF format.

Safety of Your Personal Data icon

Safety of Your Personal Data

The whole thrill while playing games at any online casino can only happen if you deposit or withdraw money.

Everyone wants to have access to their winning straight away and be able to use it in a way they see fit.

Everyone has asked themselves, what if the card details I have just entered are not safe? Or – What if hackers get access to my card and my transaction details? These are all legit questions, and you should ask them before you decide to register at any online casino.

The best online casinos nowadays use the latest SSL (Secure Sockets Layer) 128-bit encryption tech, ensuring that all your payments are protected and secure. The SSL encrypts all data going in and out from the site, especially sensitive information like your bank card details. Credit card companies also use SSL to make sure that their users’ account details are kept safe from any hackers or third parties.

The 128-bit encryption applies a unique code key to every transaction you make to the online casino, and that key constantly changes. This means that it is almost impossible for anyone to hack those transactions and get access to your personal details.

How to Check if a Casino Uses SSL

SSL Badge icon

Checking if an online casino uses SSL (Secure Socket Layer) encryption to protect your data is a crucial step for ensuring online safety.

Here’s how you can verify SSL usage: In your web browser’s address bar, check the URL of the casino website. A secure site will always start with “https://” where a none secure site will just have “http://”. The ‘s’ in “https” stands for secure website, indicating that the site is using SSL encryption.

Most browsers will also display a padlock icon next to the URL in the address bar when you visit a site that uses SSL. If you click/tap on this padlock, you can view details about the site’s security.

Use Browser Security Features – Modern browsers like Chrome have built-in security features that alert you when you are about to visit an insecure or potentially dangerous website. Ensure these features are enabled in your browser settings.

You can also use a SSL Checker Tool like https://seositecheckup.com/tools/ssl-checker-and-https-test where you can enter the URL of the casino, and it will check the SSL certificate for you.

Wide Range of Payment Methods

Online Casino Payment Methods in Canada icon

Every player has their preferences regarding payment methods, and every country has different regulations regarding those.

Some payment methods are not available in certain countries, so it is of the utmost importance that international online casinos integrate as many suitable options as possible.

When you visit the online casino site, the information regarding the payment methods should be easily found, and make sure to browse through the list to see whether it satisfies your requirements. Every payment method has different transaction processing times, so make sure you stay informed about this matter.

Usually, e-Wallets tend to be the fastest when it comes to processing a withdrawal request, so if available in your country, you are best advised to choose them as your preferred payment option. Credit/debit cards are very safe and reliable, but you might wait a little bit longer for your winnings to arrive on your account, and who wouldn’t want instant access to the money they have just won?

These days, cryptocurrencies are expanding rapidly and are also present at online casinos as one of the payment methods available. They provide some anonymity to players, and they are even quicker than e-Wallets when it comes to withdrawal waiting times.

You can read a lot more about the different online casino payment options here.

Customer Support

1st class Casino Customer Support icon

Having a friendly customer support team that answers all questions and queries by players is one of the pillars of every successful online casino.

When you play games often as I do, you are likely to encounter specific problems or have questions regarding the casino that you would like to have answered.

All top-class online casinos have multiple means for contact, and they usually include email, phone and live chat. Depending on the severity of the problem you have, the site itself will advise you to choose one of these three methods.

Every online casino has a FAQ section as well in which you can find the answers to the most commonly asked questions. So, make sure to read a couple of reviews about the online casino and their customer support team. Anything less than 24/7 availability on all channels and means of contact means that you might need to look somewhere else to register.

Conclusion

Many people see online gambling as an excellent hobby to have, and when gambling at a reliable and trustworthy site, that thinking becomes even more reasonable. However, online gambling is a very sensitive activity. It would be best if you didn’t rush when choosing your online casino, as you will be required to leave personal information on the site. So make sure you find a trusted online casino. Trust is significant cause if a third party gains access to that information, you will be in big trouble.

You can always see our recommendations of trusted casino brands here.

That personal information includes ID cards, credit/debit card details and so on. Of course, you want to know that this information is well-stored and safe on the site, so make sure that you check whether the online casino ticks all boxes for security and fairness and when you do, make sure they do, feel free to leave any information required from you. The best online casinos use the latest technology to ensure that all your transactions and card details are safe, so you have nothing to worry about.

FAQ

How can I tell if an online casino is safe and legit?

Look for a valid gambling license (e.g., MGA, UKGC, Kahnawake) and ensure the site has SSL encryption (🔒 HTTPS in the address bar). Check player reviews and ensure fair gaming through independent audits like eCOGRA.

What is SSL encryption, and why does it matter?

SSL (Secure Socket Layer) encryption protects your personal and financial data from hackers. Always play at casinos with HTTPS and a padlock symbol in the browser.

What are the safest payment methods for online casinos?

E-wallets (PayPal, Skrill, Neteller) and cryptocurrencies (Bitcoin, Ethereum) offer the fastest and safest transactions. Credit/debit cards and bank transfers are also safe but may take longer.

How do I protect my casino account from hackers?

Use a strong, unique password, enable two-factor authentication (2FA) if available, and never share login details. Avoid public Wi-Fi when accessing your casino account.

Are online casino games rigged?

Licensed casinos use Random Number Generators (RNGs) to ensure fair results. Look for third-party audits from eCOGRA, iTech Labs, or GLI to confirm fair play.

All casinos we list are licensed and offer audit games.

What should I do if I suspect an online casino is a scam?

Stop depositing, withdraw your funds, and report the casino to the licensing authority. You can also check blacklists and player forums for warnings.

How can I set limits to gamble safely?

Most reputable casinos offer deposit limits, loss limits, and self-exclusion tools to help you manage your gambling.

Can I get my money back if a casino refuses to pay?

If the casino is licensed, contact their regulatory authority (e.g., MGA, UKGC). You can also file a complaint with an ADR (Alternative Dispute Resolution) service or a casino watchdog site.

What are the biggest red flags of an unsafe casino?

🚩 No license or unverified license
🚩 No SSL encryption (HTTP instead of HTTPS)
🚩 Delayed or denied withdrawals
🚩 Unrealistic bonuses with impossible wagering
🚩 Negative reviews from multiple sources

Also check our list of banned unsafe casinos

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